Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect the minimum information necessary to provide our services: • Account Information: Email address, name, phone number, and address when you create an account. • Transaction Data: Order details, product information, and payment transaction IDs from Plisio. • Usage Data: IP address, browser type, pages visited, and access times for analytics and security purposes. • Communications: Information you provide when contacting our support team. We do not collect payment card information, cryptocurrency wallet addresses, or government-issued identification documents.
2. How We Use Your Information
Your information is used for the following purposes: • Processing and delivering your orders • Sending order confirmations, delivery notifications, and account-related emails • Providing customer support and responding to inquiries • Improving our Platform and user experience • Preventing fraud and ensuring Platform security • Complying with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Plisio: Our payment processor, for transaction processing. Plisio handles payments under their own privacy policy. • Service Providers: Trusted third parties who assist in operating our Platform (e.g., email delivery services), bound by confidentiality agreements. • Legal Requirements: When required by law, court order, or governmental authority.
4. Data Security
We implement industry-standard security measures to protect your information, including: • Encrypted data transmission (HTTPS/TLS) • Secure password hashing (bcrypt) • HTTP-only authentication cookies • Regular security audits and monitoring While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Cookies
We use essential cookies for: • Authentication: Maintaining your login session • Cart: Storing your shopping cart contents (via localStorage) We do not use tracking cookies, advertising cookies, or third-party analytics cookies. No personal data is shared with advertisers.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Order records are retained for a minimum of 2 years for business and legal compliance purposes. You may request deletion of your account and associated data at any time.
7. Your Rights
You have the right to: • Access the personal information we hold about you • Correct inaccurate or incomplete information • Request deletion of your account and personal data • Object to processing of your personal information • Request a copy of your data in a portable format To exercise any of these rights, contact us at support@keyvault.store. We will respond within 30 days.
8. Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
10. Contact
For privacy-related inquiries or to exercise your data rights, contact us at: Email: support@keyvault.store